SimplePractice vs TheraNest
Comparing two popular mental health practice management platforms. SimplePractice offers a polished interface and included telehealth, while TheraNest's unique client-based pricing model can save growing group practices thousands annually.
SimplePractice
TheraNest
Which One Is Right For You?
Choose based on your practice type, size, and priorities
SimplePractice
Choose SimplePractice if you...
- Have a medium (6-25 providers) practice
- Have a budget starting at $49/month
- Need built-in telehealth capabilities
- Want a patient portal for engagement
- Specialize in mental health
- Want to try before you buy (free trial available)
Key Strengths
TheraNest
Choose TheraNest if you...
- Have a medium (6-25 providers) practice
- Have a budget starting at $29/month
- Need built-in telehealth capabilities
- Want a patient portal for engagement
- Specialize in mental health
- Want to try before you buy (free trial available)
Key Strengths
Pros & Cons
Key strengths and limitations of each system
SimplePractice
Pros
- All-in-one platform integrating scheduling, billing, documentation, telehealth, and insurance filing
- Intuitive, user-friendly interface that is easy to learn and navigate
- Strong HIPAA compliance with secure client communications
- Reliable telehealth with screen sharing, whiteboard, and group sessions
- Excellent mobile apps for both providers and clients
Cons
- Pricing has increased with essential features in higher-priced tiers
- Customer support can be slow to respond via email
- Limited functionality for larger group practices
- Occasional connectivity issues with video telehealth
TheraNest
Pros
- Intuitive and easy to learn for basic functions
- Strong customization with Dynamic Forms builder
- Responsive customer support with quick issue resolution
- HIPAA and HITRUST compliant with robust security
- Flexible pricing model based on active clients
Cons
- Can become expensive as client numbers increase
- Insurance billing process requires manual steps
- No dedicated mobile app
- Learning curve for advanced features like complex billing
Feature Comparison
See how these systems compare across key capabilities
| Feature | SimplePractice | TheraNest |
|---|---|---|
| Rating | 4.6/5 | 4.4/5 |
| Starting Price | $49/month | $29/month |
| Deployment | Cloud | Cloud |
| HIPAA Compliant | ||
| ONC Certified | ||
| Free Trial | ||
| Free Version | ||
| Patient Portal | ||
| Telehealth | ||
| E-Prescribing | ||
| EPCS (Controlled) | ||
| Mobile App | ||
| Interoperability | - | - |
| Support Options | Phone, Email, Live Chat | Phone, Email, Live Chat |
| Contract Length | - | - |
Overview
SimplePractice and TheraNest represent two different philosophies in mental health practice management software. While both aim to be all-in-one solutions, their pricing models and feature priorities set them apart in meaningful ways.
SimplePractice, based in Santa Monica, California, has become known for its polished, consumer-grade interface and comprehensive feature set. It uses traditional per-provider pricing and includes telehealth in all plans.
TheraNest (now part of Ensora Health, formerly Therapy Brands) takes a unique approach with its client-based pricing model. Founded in 2013 in Birmingham, Alabama, it charges based on active clients rather than the number of providers, making it particularly attractive for larger group practices.
Pricing Comparison
The pricing structures couldn’t be more different, making cost comparisons highly dependent on your practice configuration.
SimplePractice Pricing (2025)
- Starter: $49/month – Basic features
- Essential: $79/month – Growing practices
- Plus: $99/month – Full features, group practices
- Additional Clinician: $59/month
- Practice Manager: $39/month
TheraNest Pricing (Client-Based Model)
- Up to 30 clients: $41-42/month
- 30-39 clients: ~$50/month
- 40-49 clients: ~$60/month
- 50-79 clients: ~$75/month
- 80+ clients: $98+/month
- Telehealth: $12-25/month per therapist (add-on)
- 15% discount for annual billing
Critical Difference: TheraNest does NOT charge per provider. A 20-clinician practice on SimplePractice Plus would pay approximately $1,400/month, while TheraNest charges based only on active clients. For larger group practices with stable caseloads, this can mean thousands in annual savings.
Key Feature Differences
Where SimplePractice Excels
- Built-in Telehealth: Included in all plans (TheraNest charges extra)
- Modern Interface: Polished, intuitive design with minimal learning curve
- Mobile Apps: Full-featured dedicated apps for iOS and Android
- Template Library: Extensive preloaded SOAP, DAP, and other templates
- Marketing Tools: Website builder and therapist directory
- Insurance Claims: 10-35 free claims/month depending on plan
Where TheraNest Excels
- Dynamic Form Builder: Create unlimited custom note templates and workflows
- Client-Based Pricing: No per-provider fees, unlimited clinicians
- Managed Billing Services: Option to outsource your entire billing process
- Wiley Practice Planners: Integration for faster documentation ($25/month)
- Flexibility: More customization options for specialized workflows
- Client Portal: Robust self-service for scheduling and billing
User Sentiment
SimplePractice users praise the intuitive interface and all-in-one convenience, but recent price increases (69% on the basic plan) and customer service concerns have affected satisfaction. The 2025 pricing changes have driven some long-time users to explore alternatives.
TheraNest receives positive feedback for its flexibility and customization options, with an 87% user satisfaction rate. However, users note a steeper learning curve and some have reported quality issues following the Therapy Brands acquisition and rebranding to Ensora Mental Health. The mobile app is also less capable than the desktop version.
Who Should Choose Which
Choose SimplePractice If You:
- Want a polished, ready-to-use system with minimal setup
- Value built-in telehealth without add-on costs
- Are a solo practitioner or very small practice
- Prefer included insurance claim submissions
- Need strong mobile app functionality
- Want marketing tools to grow your practice
Choose TheraNest If You:
- Have a growing or large group practice (5+ clinicians)
- Need extensive customization capabilities
- Want to pay based on caseload, not clinicians
- Are cost-conscious with a stable client base
- Want the option to outsource billing entirely
- Need flexibility in documentation and workflows
The Bottom Line
For solo practitioners who value simplicity and a modern experience, SimplePractice remains a strong choice despite its higher cost. The included telehealth and superior mobile apps provide genuine value.
For group practices, especially those with 5+ clinicians, TheraNest’s client-based pricing model can deliver significant cost savings. The additional setup time required is offset by lower ongoing costs and greater customization flexibility.
The right choice depends heavily on your practice size and growth plans. Calculate your costs under both models before deciding.