CounSol.com
by CounSol LLC
Practice management for counselors with dedicated account managers and 24/7 support included at every tier.
Overview
CounSol.com is a cloud-based practice management and EHR platform designed specifically for counselors, therapists, psychologists, and life coaches. The system provides a comprehensive suite of tools for managing both online and in-person therapy practices, including electronic health records (EHR), appointment scheduling, client portals, secure messaging, billing/invoicing, and integrated telehealth capabilities for video and chat sessions.
Key Features
The platform distinguishes itself through its specialization in the mental health field, offering features tailored to therapeutic workflows such as progress notes, treatment plans built around DSM-5 diagnostic criteria, and customizable intake forms. CounSol.com emphasizes personalized customer support, providing each subscriber with a dedicated account manager and 24/7 live phone and email support.
Best For
CounSol.com is particularly well-suited for solo practitioners and small group practices with five or fewer providers who need an all-in-one solution that handles clinical documentation, client communication, and financial management. The platform maintains HIPAA compliance and houses its servers in Tier-IV data centers with SSAE16, HITRUST, ISO 27001, and PCI 2.0 compliance certifications.
Built for: Addiction Counseling, Counseling, Life Coaching, Marriage and Family Therapy, Psychology, Social Work — Small (2-5 providers), Solo Practice
Pros & Cons
Strengths
- Exceptional customer support with dedicated account manager
- Purpose-built for mental health with therapy-specific features
- Comprehensive all-in-one platform
- Strong value for solo and small practices
- Robust client portal for self-scheduling and payments
- 24/7 live support included at every tier
Limitations
- Dated user interface with early 2000s feel
- Telehealth video quality issues reported
- Limited insurance billing integration (Office Ally only)
- No dedicated mobile app
- Limited pre-built templates compared to competitors
Pricing
What Users Say
"This software is incredibly easy to use and to navigate. The best part about CounSol is actually the customer service. Our assigned account agent is absolutely incredible."
"I learned of CounSol almost 9 years ago and have had an incredible experience. It has simplified my life to have so many of my private practice business systems in one place."
How It Compares
The Bottom Line
CounSol.com is best for solo practitioners and small group mental health practices (1-5 providers) who prioritize exceptional customer support and need an affordable, all-in-one practice management solution.
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