ICANotes
by ICANotes LLC
Behavioral health EHR with unique menu-driven documentation that generates narrative notes in minutes.
Overview
ICANotes is a purpose-built behavioral health EHR platform designed exclusively for mental health and addiction treatment professionals. Created by a practicing psychiatrist, the software features a unique menu-driven documentation system that allows clinicians to generate structured, narrative-rich clinical notes in minutes without typing or dictating. The platform transforms clinical data into professional, insurance-compliant notes automatically, helping providers document care efficiently while meeting DSM-5 standards and payer requirements.
Key Features
The platform serves a wide range of behavioral health professionals including psychiatrists, psychologists, therapists, counselors, clinical social workers, and addiction treatment specialists in both inpatient and outpatient settings. ICANotes combines clinical documentation with integrated practice management features including scheduling, billing, telehealth, e-prescribing (including EPCS), and a patient portal. The software is ONC Cures Certified and compliant with HIPAA, HITECH, CARF, and Joint Commission standards.
Best For
In January 2026, Sheridan Capital Partners completed an investment in ICANotes, positioning the company for significant growth. The platform is now transitioning users from ICANotes Classic to the upgraded ICANotes+ platform.
Built for: Addiction Treatment, Counseling, Marriage and Family Therapy, Psychiatry, Psychology, Social Work — Large (26-100 providers), Medium (6-25 providers), Small (2-5 providers), Solo Practice
Pros & Cons
Strengths
- Unique menu-driven documentation generates narrative notes in minutes
- Built specifically for behavioral health by a practicing psychiatrist
- 150+ mental health assessment forms and rating scales built-in
- E-prescribing including EPCS bundled into prescriber subscriptions
- 24/7 live support via phone, chat, and email included
- Flexible pricing with part-time and full-time options
Limitations
- Unique interface requires adjustment period for new users
- No dedicated mobile app (relies on Microsoft Remote Desktop)
- Some users report occasional system slowness
- Additional costs for telehealth and other add-ons
Pricing
What Users Say
"It is by far the best I have ever used. The teletherapy is smooth, portal is user friendly and effective."
"I can see myself finishing a note in three minutes, yet still with excellent quality. Trainers and customer support are top notch."
How It Compares
The Bottom Line
ICANotes is best suited for behavioral health professionals who prioritize efficient clinical documentation and want a system built specifically for mental health practice.
Try ICANotes