NextGen Healthcare

by NextGen Healthcare, Inc.

Enterprise EHR and practice management for mid-size to large ambulatory practices with 26+ specialty templates.

Highly customizable templates and workflows for specific specialties
Comprehensive pre-built clinical content for 26+ medical specialties
Strong integration between EHR and practice management modules
HIPAA Compliant Both
+ Telehealth + Patient Portal + E-Prescribing + Mobile App
Ambulatory Enterprise (100+) Large (26-100 providers) Medium (6-25 providers) Small (2-5 providers) Solo Practice
4.0
Ease of Use
3.9
Features
3.9
Support
4.0
Value
3.7
Starting at $299/month
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Overview

NextGen Healthcare is a leading healthcare software and services company that develops and sells electronic health record (EHR) software and practice management systems to the healthcare industry. The company offers two main product lines: NextGen Office, a cloud-based solution designed for small to independent practices with 1-10 providers, and NextGen Enterprise, a comprehensive EHR and practice management platform tailored for mid-size to large ambulatory healthcare organizations.

Key Features

The platform provides pre-built clinical content for over 26 medical specialties, allowing providers to access specialty-specific tools, templates, and reporting capabilities out of the box. Core features include electronic prescribing, telehealth capabilities, patient portal access, claims clearinghouse integration, MIPS/MACRA reporting, and scheduling functionality. NextGen has recently invested heavily in AI technology, including NextGen Ambient Assist which uses AI to generate SOAP notes from doctor-patient conversations.

Best For

In 2023, Thoma Bravo acquired NextGen Healthcare in a deal valued at $1.8 billion. The company employs over 2,000 people and generates approximately $690 million in annual revenue. NextGen Healthcare earned the #1 ranking from Black Book Market Research for practice management solutions in 2026.

Built for: Cardiology, Dermatology, Family Medicine, FQHC, Neurology, OB/GYN, Orthopedics, Pediatrics, Primary Care, Urgent Care — Enterprise (100+), Large (26-100 providers), Medium (6-25 providers), Small (2-5 providers), Solo Practice

Pros & Cons

Strengths

  • + Highly customizable templates and workflows for specific specialties
  • + Comprehensive pre-built clinical content for 26+ medical specialties
  • + Strong integration between EHR and practice management modules
  • + Excellent regulatory compliance features for MIPS/MACRA
  • + AI-powered documentation tools (Ambient Assist)
  • + Flexible deployment with both cloud-based and on-premise options

Limitations

  • - Steep learning curve requiring significant training investment
  • - Implementation process can be challenging
  • - Expensive compared to some competitors
  • - Customer support quality is inconsistent

Pricing

Starting at $299/month per provider/month
Price Range $299 - $500+/month per provider
Implementation $5,000 - $50,000
Free Trial No

What Users Say

"NGO's usability and enterprise-level management of multiple practices for our billing company has allowed us to streamline protocols, improve quality, and manage practices effectively."
Verified User Medical Practice Administrator 4/5
"We are constantly dealing with known issues that are not resolved. It's honestly embarrassing to have to constantly tell patients we are having issues with the portal."
Verified User Healthcare IT Professional 2/5

How It Compares

NextGen Healthcare 4.0
PCC 4.6
ModMed 4.3
ChiroTouch 4.0
Starting Price
$299/month
$599/month
$500/month
$99/month
Telehealth
+
+
+
-
Patient Portal
+
+
+
+
Free Trial
-
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-
-

The Bottom Line

NextGen Healthcare EHR is best suited for mid-sized to large ambulatory practices, particularly those in specialty fields that need highly customizable workflows and specialty-specific clinical content.

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