Practice Fusion
by Veradigm (formerly Allscripts)
Cloud-based EHR for small practices with comprehensive e-prescribing and lab integration at an affordable price point.
Overview
Practice Fusion is a cloud-based electronic health record (EHR) platform designed primarily for small to medium-sized ambulatory medical practices. Founded in 2005 by Ryan Howard and acquired by Allscripts (now Veradigm) in 2018 for $100 million, it has grown to become one of the largest cloud-based EHR systems in the United States, supporting over 30,000 medical practices and 5 million patient visits monthly.
Key Features
The platform offers a comprehensive suite of features including medical charting with customizable templates for over 30 specialties, e-prescribing with EPCS certification for controlled substances, lab and imaging integration with over 150 medical labs including Quest Diagnostics, a patient portal (Patient Fusion), appointment scheduling, and billing integration capabilities.
Best For
Practice Fusion is designed to be an affordable, user-friendly solution that allows practices to go paperless while maintaining HIPAA compliance. As part of the Veradigm network, Practice Fusion provides access to additional resources and integrations to enhance practice efficiency and patient care coordination.
Built for: Cardiology, Dermatology, Family Medicine, Internal Medicine, OB/GYN, Pediatrics, Psychiatry — Medium (6-25 providers), Small (2-5 providers), Solo Practice
Pros & Cons
Strengths
- Highly intuitive and easy-to-use interface requiring minimal training
- Affordable pricing compared to many competing EHR systems
- Cloud-based platform accessible from any device, anywhere
- Comprehensive e-prescribing with EPCS certification included
- Strong lab integration with connectivity to 150+ medical labs
- Customizable templates for 30+ specialties
Limitations
- Customer support is frequently criticized as unresponsive
- Limited customization options for reporting and workflows
- Platform has received minimal feature updates in recent years
- Transition from free to paid model frustrated long-time users
Pricing
What Users Say
"Practice Fusion is the best. I have used it for over 8 years now. It is very user friendly. All staff get trained and use it right away because of how well it is organized."
"I have been using it for 5 years and I think it is a very old, obsolete product. They are down almost every day. Their customer service is horrible."
How It Compares
The Bottom Line
Practice Fusion is best suited for solo practitioners and small primary care practices seeking an affordable, easy-to-use cloud-based EHR without complex customization needs.
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