Tebra
by Tebra (formerly Kareo + PatientPop)
All-in-one EHR and practice management platform for independent practices with integrated billing and marketing tools.
Overview
Tebra is a comprehensive cloud-based digital healthcare platform created in November 2021 when Kareo and PatientPop merged to form a unified solution for independent medical practices. The name “Tebra” is derived from “vertebrae,” symbolizing the company’s role as the backbone of practice success. The company reached unicorn status in 2022 with a valuation exceeding $1 billion and now supports more than 150,000 healthcare providers covering approximately 123 million patients in the United States.
Key Features
The platform offers an all-in-one solution that includes certified electronic health records (EHR), billing and payments, practice management, patient engagement tools, telehealth, and marketing capabilities. Tebra’s EHR+ provides flexible, customizable tools for clinical charting, documentation, e-prescribing, and lab ordering, all integrated with HIPAA- and HITRUST-certified telehealth. The system also features AI Note Assist, an ambient listening technology that transcribes and structures clinical notes in real time.
Best For
Tebra is purpose-built for independent practices and billing companies rather than large health systems. The platform integrates with over 60 third-party applications and has bidirectional interfaces with major lab providers including LabCorp and Quest Diagnostics.
Built for: Cardiology, Chiropractic, Dermatology, Family Medicine, Internal Medicine, Mental Health, Pediatrics, Physical Therapy, Primary Care — Medium (6-25 providers), Small (2-5 providers), Solo Practice
Pros & Cons
Strengths
- User-friendly interface that is intuitive and easy to navigate
- Comprehensive all-in-one platform combining EHR, billing, scheduling, and marketing
- Strong billing and RCM tools with automated claim scrubbing
- Customizable templates and text shortcuts reduce documentation time
- HIPAA- and HITRUST-certified telehealth with support for 200 participants
- Extensive training resources including Tebra University
Limitations
- Customer support is inconsistent with slow response times
- Limited customization options for specialized fields like mental health
- Contract and pricing frustrations including reports of hidden fees
- Some users report technical glitches affecting scheduling
Pricing
What Users Say
"Tebra is affordable, has excellent customer service, is easy to use, has a HIPAA-compliant patient record, streamlined management of patients, and the user interface is excellent."
"I have a very small staff and the online booking feature has been great in reducing the number of phone calls we need to answer and making it easier for patients to schedule off hours."
How It Compares
The Bottom Line
Tebra is best suited for solo practitioners and small to mid-sized independent medical practices seeking an affordable, all-in-one cloud-based platform that combines EHR, billing, scheduling, and patient engagement tools.
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