TherapyNotes

by TherapyNotes, LLC

Comprehensive EHR and practice management for behavioral health with exceptional documentation templates and customer support.

Best for Small to medium practices
Exceptional customer support available 7 days a week
All-in-one platform combining scheduling, documentation, billing, and telehealth
HITRUST certified with robust HIPAA compliance
HIPAA Compliant Free Trial Cloud
+ Telehealth + Patient Portal + E-Prescribing - Mobile App
Mental Health Large (26-100 providers) Medium (6-25 providers) Small (2-5 providers) Solo Practice
4.7
Ease of Use
4.7
Features
4.5
Support
4.8
Value
4.6
Starting at $69/month
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Overview

TherapyNotes is a comprehensive Electronic Health Records (EHR) and practice management software designed specifically for behavioral health practices. Founded by Dr. Debra Pliner, a clinical psychologist, and Brad Pliner, a web technologies expert, the platform was created to address the unique documentation and workflow needs of mental health practitioners.

Key Features

The platform offers an all-in-one solution combining clinical documentation, scheduling, billing, telehealth, and e-prescribing capabilities. TherapyNotes features optimized note templates tailored for behavioral health, including integrated DSM-5 diagnostic codes and mental health spellcheck. The software also includes TherapyFuel, an AI-powered documentation suite that can generate progress notes from session summaries or transcripts.

Best For

TherapyNotes is particularly valued for its exceptional customer support, available seven days a week, and its structured approach to compliance that guides practitioners through proper documentation workflows. With over 60,000 users, it has become one of the largest platforms serving mental health professionals.

Built for: Counseling, Marriage and Family Therapy, Psychiatry, Psychology, Social Work — Large (26-100 providers), Medium (6-25 providers), Small (2-5 providers), Solo Practice

Pros & Cons

Strengths

  • + Exceptional customer support available 7 days a week
  • + All-in-one platform combining scheduling, documentation, billing, and telehealth
  • + HITRUST certified with robust HIPAA compliance
  • + Built specifically for behavioral health with DSM-5 integration
  • + AI-powered documentation (TherapyFuel) for generating progress notes
  • + Real-time insurance eligibility verification

Limitations

  • - No dedicated native mobile app
  • - Limited customization options for workflows and intake forms
  • - Higher price point with add-on features requiring additional fees
  • - Performance issues reported by larger practices during peak hours

Pricing

Starting at $69/month per provider/month
Price Range $69 - $79/month + $50/additional clinician
Implementation Self-service
Free Trial Yes

What Users Say

"My overall experience has been outstanding. I've been a user for over a decade, and TherapyNotes has supported the growth of my group practice seamlessly. The software is reliable, the features keep improving, and the customer support is unmatched."
Verified User Group Practice Owner 5/5
"Everything is in one easy spot. I can schedule an appointment, do telehealth, take notes, and bill all in the same platform. You don't really need anything else when using TherapyNotes."
Verified User Private Practitioner 5/5

How It Compares

TherapyNotes 4.7
PCC 4.6
ModMed 4.3
ChiroTouch 4.0
Starting Price
$69/month
$599/month
$500/month
$99/month
Telehealth
+
+
+
-
Patient Portal
+
+
+
+
Free Trial
+
-
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The Bottom Line

TherapyNotes is best suited for solo practitioners and small to medium-sized behavioral health practices who prioritize ease of use, structured documentation workflows, and exceptional customer support.

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